I turn strategic vision into shipped products

Working at the intersection of strategy, product, and execution, I’ve built digital products for Fortune 500 companies, and translating C-suite vision into tangible business outcomes.

Illustration adapted from Unari - https://unari.net

The core challenges I help organizations solve

I bring hands-on experience taking products from zero to market, paired with executive-level work shaping governance, priorities, and decision frameworks for Fortune 500 leaders.

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/Strategy

I translate ambiguous business challenges into actionable roadmaps, aligning stakeholders on priorities and guiding teams to execute with clarity and momentum.


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/Product

I lead deep user research and AI business cases to guide product decisions, ensuring features deliver real value while meeting business ambitions and regulatory requirements.


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/Delivery

I maintain the delivery speed and agility bridging vision and communication gaps between executives, engineers, and experts, ensuring perfect alignment across silos.


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/Operations

I optimize workflows and automate processes to eliminate bottlenecks, ensuring teams can scale efficiently while maintaining quality and operational excellence.


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Scalable results across complex organizations

A snapshot of measured impact delivered for enterprise partners and high-growth teams.

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Multi-industry Frameworks

Applying best-in-class strategy across diverse global markets

13+

Years of Market Impact

A career-long track record of closing the strategy-execution gap

28

Enterprise Transformations

Solving growth and performance bottlenecks for corporations

50+

Scalable Systems

Delivering robust roadmaps that outlast the consulting engagement

90+

Teams Mobilized for Action

Moving teams from theoretical alignment to operational ownership



This is how I work,
backed by client results

How I help teams move from ideas to aligned decisions and shipped outcomes

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Clarity over complexity

I translate dense strategic concepts into actionable language everyone can execute against. No jargon, no theoretical frameworks that gather dust. What really matters is alignment.


Olivia Williams
“Carlos cut through weeks of debate in days. The strategy finally became something our teams could act on immediately.”
Olivia Williams
VP Strategy - National Retail Chain

2


Facilitation as strategy

The smartest people in the room often speak different languages. I create environments where designers, engineers, executives, and operators can co-create solutions.


David Chen
“He aligned executives, clinicians, designers, and engineers in the same room without friction. Decisions stuck because everyone truly understood them.”
David Chen
CTO - Healthcare Tech Company

3


Ship iteratively, learn constantly

Perfect is the enemy of shipped. I prioritize rapid learning cycles over comprehensive planning. Test assumptions fast, adjust based on data, maintain momentum.


Lucas Reinhardt
“He pushed us to ship faster without being reckless. We learned more in six weeks than in the previous six months. It was crucial for us at that moment.”
Lucas Reinhardt
Head of Product - Fintech Startup

4


Respect domain expertise

I don't intend to know more about engineering than engineers, or design than designers. My value is orchestrating expert teams toward shared outcomes, making sure everybody are on same page.


Emilly Johnson
“Carlos respected engineering decisions while making the team sharper and more accountable.”
Emilly Johnson
General Director - Logistics Platform

5


Data guides, humans decide

Metrics inform decisions but don't make them. I combine quantitative rigor with qualitative judgment about what matters for users and business. It make all the difference in a business.


Michael O’Connor
“Carlos and his team balanced data with real user insight. The result was smarter decisions, not just better dashboards.”
Michael O’Connor
Chief Marketing Officer - Media Group

6


Ownership over handoffs

I take responsibility for outcomes, not just recommendations. From strategy to delivery, I stay involved to ensure decisions translate into real consistent progress.


Petter Smith
“He didn’t disappear after the strategy deck. He stayed until results showed up in the product and the numbers.”
Petter Smith
COO - B2B SaaS Company


I don’t just advise, I equip teams with the tools and clarity they need to turn challenges into opportunities and ideas into action.

Illustration adapted from Unari - https://unari.net


Decoding strategic intelligence & market insights

Explore my latest thinking on market dynamics, leadership challenges, product performance, business strategy design, and daily corporate demands.

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Versatility that drives results across many sectors

With experience across 9 distinct sectors, I bring a cross-industry lens that accelerates problem-solving and turns hidden operational bottlenecks into concrete market results.


Financial services /

Equifax
Itau

Electronics /

Whirlpool
Samsung
Midea

Automotive /

Stellanatis
Whirlpool
Samsung

Retail /

Whirlpool
Samsung
Midea

Healthcare /

Whirlpool
Samsung

Manufacturing /

Moura
Deca

Media /

Whirlpool
Whirlpool

Government /

Whirlpool

Agribusiness /

Whirlpool

* This is a public list



I'm ready to start a conversation about your business



Let's explore a strategic partnership



Digital Product & Business Strategist

Carlos Oliveira

Boston, MA



Career Overview

Senior Product & Business Leader (MBA) with a 15-year track record of steering complex digital initiatives for global enterprises and high-growth startups. Deep experience in guiding digital transformation and human-centered design efforts, including the successful oversight of $10M+ in strategic assets. Expert in delivering measurable growth and operational efficiency within dynamic consulting, media, and technology environments.


WORK EXPERIENCE

AURELLIUS
2 yrs

A robust AI-powered engine for analyzing banking contracts, quickly identifying inconsistencies and fraud. It optimizes the workflow for legal and investigative professionals, providing detailed, intuitive reports in minutes.


Product Leader / Co-founder (01/2024 - present)
Boston, MA


Defined product strategy, driving aggressive ARR growth. Ensured AI fraud detection features maintained maximum probative accuracy and legal admissibility for lawyers and experts.

  • Increased Average Revenue Per User (ARPU) by 35% and achieved a 28% adoption rate by launching the "Forensic Pro" tier, which packaged high-value features like IP’s geolocation checks.

  • Reduced reported user skepticism by 50% and boosted monthly active users by 20% by integrating auditable integrity audit trails to directly address legal admissibility concerns.

  • Increased core analysis speed by 40% while simultaneously cutting cloud computing costs by 15% through the prompt engineering optimization for the 6-factor analysis pipeline.


QBEM
4 yrs

Technology company in corporate benefits management, specializing in automating and integrating both insurable and non-insurable benefits, throught AI data analysis.


Product Leader / Founding Team Member (01/2020)-(12/2023)
Boston, MA


Managed product strategy from ideation to product-maket fit, collaborating with stakeholders to develop scalable solutions, define positioning, and guide data-driven decisions, ensuring business growth.


  • Grew initial patient-provider matches from zero to over 190 in the first 90 days by leading the product strategy and launch, rapidly proving product-market fit.

  • Cut provider onboarding time by 80% (from 2 weeks to under 2 days) through automation, enabling the rapid scaling of the healthcare network from 5 to 107 providers in the first year.

  • Increased 5x lab test bookings' efficiency through automated API integration, allowing the platform to efficiently process 636 lab test bookings per month (up from approx. 100 manual bookings).

  • Ensured 100% business continuity and sustained care for nearly 1,000 patients by rapidly pivoting to a telehealth model during the major market disruption of COVID-19.


MUCHMORE CONSULTING
9 yrs 9 mos

Consulting firm for enterprise digital transformation. Designs, launches, and manages end-to-end strategy using tech and data to create new businesses and revenue streams.


Product & Business Strategist (2014)-(2023)
Boston, MA / São Paulo, Brazil


Progressed from Senior Consultant to Senior Manager, leading digital innovation strategies for enterprise clients, mostly operating as the primary C-level interface.


Senior Manager Consultant (07/2019)-(10/2023)
Boston, MA

  • Reduced the decision-making process from weeks to days for a major pharmacy retailer by establishing a C-level Digital Governance Committee. This significantly accelerated their digital transformation program.

  • Scaled the client's innovation capacity from 3 pilot squads to 42 dedicated teams, strengthening organizational capability to implement the executives' long-term digital innovation agenda.

  • Increased sales 3x in ten months for a client in the automotive industry by establishing a new digital business unit, which included launching a new online channel and implementing geolocation algorithms for order dispatches.


Manager Consultant (11/2016)-(07/2019)
São Paulo, Brazil

  • Led the evolution of an EHR system for a major hospital chain. Facilitating clinicians-developers collaboration, I cut bugs from 33% to under 2% and increased high-value feature releases to 80%.

  • Doubled sales prediction accuracy for a manufacturing client by engineering and deploying sell-out data acquisition, analysis, and automation strategies, empowering data-driven decision-making.

  • Reduced cost-per-lead by 60% and provided significant clarity on customer behavior by managing an omnichannel project that integrated online/offline commerce and deployed a customer scoring system.


Senior Consultant (11/2016)-(07/2019)
São Paulo, Brazil

  • Reduced solution redesign iterations by 10% and secured alignment on complex problem statements among C-level leaders by implementing Design Thinking methods across 3 major client projects.

  • Reduced strategy development cycle time by 20%, successfully implementing an agile strategy framework across 4 client teams in the financial sector

  • Mentored 12 junior consultants, achieving a 95% success rate in their promotion readiness within one year.


ABRIL MEDIA
1 yr 7 mos

Media and distribution conglomerate. Publishes influential weekly newsmagazines and operates the largest distribution network in Latin America. Key player in the pay-TV market.


Business Innovation Strategist (08/2012)-(02/2014)
São Paulo, Brazil


Led digital innovation by translating user/business needs into actionable product strategies. Guided teams in fostering a user-centered, innovation-driven culture to define goals, requirements, and release products.


  • Increased digital conversion by 45% and reduced churn by 18% by co-designing new subscription models that successfully bridged print and digital ecosystems.

  • Facilitated 25+ co-creation workshops with cross-functional teams. It accelerated 2x the alignment on new revenue strategies between editorial, commercial, and tech units previously siloed.

  • Established the company's Human-Centered Design playbook across 5 business units.Increased digital conversion by 45% and reduced churn by 18% by co-designing new subscription models that successfully bridged print and digital ecosystems.

  • Facilitated 25+ co-creation workshops with cross-functional teams. It accelerated 2x the alignment on new revenue strategies between editorial, commercial, and tech units previously siloed.

  • Established the company's Human-Centered Design playbook across 5 business units.


REHAGRO CONSULTING
4 yrs 10 mos

Leading Agribusiness consulting firm in Latin America that helps businesses optimize productivity and achieve sustainable results. Their work impacts daily 300K+ gallons of milk and 415K+ head of cattle.


Marketing Manager (03/2009 - 03/2012)
Belo Horizonte, Brazil


Directed marketing strategy and go-to-market initiatives, aligning campaigns, pricing, and roadmaps with business objectives.


  • Increased product adoption by 38% and drove $2.1M in incremental recurring revenue by revamping the product marketing strategy.

  • Achieved over 5,000 participant interactions in the first year and established a steady source of qualified inbound leads by launching a customer education program (webinars, field events, and technical content).


Marketing Analyst (06/2007 - 03/2009)
Belo Horizonte, Brazil


Implemented marketing campaigns and translated user insights into actionable sales initiatives. Optimized campaign performance and supported lead generation.


  • Contributed to a 22% rise in qualified leads by executing targeted multi-channel campaigns.

  • Improved marketing ROI by 18% by creating performance alerts and dashboards to consolidate campaign metrics, enabling data-driven optimization of media mix and segmentation.



EDUCATION

Masters in Business Administration

Graduation Year (2012) with 3.8 GPA at Fundação Dom Cabral, the no. 1 business school in Latin America and the 5th best business school in the world, according to the Financial Times’ Executive Education Ranking 2025.

Masters in Business Administration

Graduation Year (2008) with 3.6 GPA at Federal University of Minas Gerais, the 6th best university in Brazil, according to the Times Higher Education 2025.


SOCIAL WORK

BUILD
6 yrs

Business Coach (09/2019 - present)
Boston, MA


Mentoring students from Boston's Public Schools to develop their startups, guiding them from prototyping and fundraising to development and sales.

EFORALL
2 yrs

Business Coach (11/2023 - present)
Boston, MA


Mentoring adult entrepreneurs to develop their startups, guiding them from prototyping and fundraising to development and sales.

TIE BOSTON
2 yrs 9 mos

Startup Mentor (10/2020 - 06/2023)
Boston, MA


Guided high-achieving New England STEM high school students in developing and launching their digital businesses, solidifying their startup skills.

HACK.DIVERSITY
1 yr

Tech Mentor (01/2020 - 01/2023)
Boston, MA


Played a crucial role in guiding emerging technologists, who predominantly identify as Black and Latinx/e/o/a, to realize their full potential and establish long-term, growth-oriented careers in the innovation economy.